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Limited Warranties

Limited Warranties

Tire Discounters Service Warranty

Tire Discounters warrants that the performed repairs will be free from defects in material (parts) or workmanship (labor) for a period of 6 months or 6,000 miles, whichever is to the customer’s advantage, or the extended warranty periods for selected services as specifically outlined below.

12 Months / 12,000 Miles

  • Suspension: Premium Parts
  • Brakes: Premium Pads/Shoes
  • Brake Calipers (friction ready)
  • Shocks/Struts

36 Months / 36,000 Miles

  • Brake Calipers (loaded)*
  • *Calipers supplied with friction (brake pads)

Some parts do carry a limited lifetime parts warranty, such as Monroe or Moog, see separate limited lifetime warranties. The parts number and brand name must be entered on the customer invoice before any lifetime warranties may be applied. Labor is not included in the lifetime warranty, but would fall under the 12 months, 12,000 miles warranty.

COMMERCIAL OR FLEET VEHICLES DO NOT QUALIFY FOR LIMITED LIFETIME WARRANTIES. THIS WARRANTY DOES NOT INCLUDE INCIDENTAL DAMAGES, CONSEQUENTAL DAMAGES, OR ADDITIONAL EXPENSES YOU MAY INCUR AS A RESULT OF FAULTY SERVICE OR REPAIR, EXCEPT AS OTHERWISE REQUIRED BY LAW. IMPLIED WARRANTIES SHALL BE LIMITED TO THE DURATION OF THIS WARRANTY.

The vehicle must be returned to the original Tire Discounters location that performed the repairs for inspection. If for reasons out of the customer’s control this is not possible, your vehicle is to be taken to the nearest Tire Discounters location for inspection. In the event the customer is out of our coverage area and has no Tire Discounters location within a 50-mile radius, then the customer may take the vehicle to a repair facility employing ASE certified technicians. Contact our Nationwide Warranty Center at 1-855-429-2788 prior to the start of any repairs for authorization. Failure to obtain authorization from Tire Discounters or our Nationwide Warranty Center prior to the start of repairs transfers payment liability from Tire Discounters to the customer.

For emergency ROADSIDE ASSISTANCE, contact our Nationwide Warranty Center at 1-855-429-2788.

If you need additional assistance, contact CUSTOMER SERVICE at 1-888-YES-TIRE (888-937-8473) or email: warranty@tirediscounters.com

Limited Tire Warranties

Manufacturer’s Warranty: Depending on the brand of the tire that you purchased, it may or may not be covered by the manufacturer’s warranty. Please refer to the manufacturer of your tire for details.

Exclusions: These limited warranties do not apply to tire damage or wear caused by:

  • Road Hazard: Cut, snag, bruise, impact damage, or puncture.
  • Ride Vibration: Any ride/vibration/radial pull complaint after the first 2/32” of tread-wear or 12 months of service,
    whichever comes first.
  • Improper Operation or Maintenance: Incorrect mounting of tire, tire/wheel imbalance or improper repair, misapplication, racing, under inflation, over inflation, improper tire rotation, wear due to improper vehicle alignment, or other abuse.
  • Damage Due To: Rim irregularities or rim damage, snow chains, vehicle mechanical problems including brake problems, extreme temperature exposure, negligent and abusive driving such as tire spinning, improper tire storage, automotive accident, chemical corrosion or fire, use of contrary to the vehicles manufacture’s tire recommendations, improper stud size/ or installation, and the addition of liquid, solid, or gaseous materials other than air, nitrogen, or carbon dioxide.
  • Alteration: Such as, but not limited to, adding a white inlay on black wall, tread-regrooving, tire truing or siping, or adding sealant materials to the tire.
  • Weather checking/cracking: Not covered after 24 months from the date of purchase.

Full Replacement Period: If any brand tire that you purchased becomes unserviceable due to material defect or workmanship during the first 2/32” of tread depth or 12 months from the date of purchase (whichever occurs first), we will replace with a new, same-brand tire or, at our option, a comparable tire at no charge. A “comparable” tire may be either the same line of tire or, in the event that the tire is not available, a tire of the same basic construction and quality with a different sidewall or tread configuration. If a higher-priced tire is accepted as replacement, the difference in price will be at an additional charge to you. FET and state taxes are added to the replacement cost. Additional charges for installation apply.

Proration Period: Depending on the brand and model tire purchased, there may be a limited mileage warranty. Please refer to the manufacturer for specific details. If the mileage warranty is from Tire Discounters, please contact any Tire Discounters store for details.

Limitations: These limited warranties apply only to the original purchaser and only if the tires have been used only on the vehicle on which they were originally installed. These limited warranties are subject to the “General Terms” that appear at the bottom of this document. When making a claim under the terms of your specific brand tire(s) warranty you must present your tire(s) and original sales invoice to a Tire Discounters location. The vehicle on which the tires were used must be available for inspection. For mileage warranty* claims you must also present copies of all rotation records. YOU PAY ANY SERVICE CHARGES FOR NORMAL VEHICLE AND TIRE MAINTENANCE.

*If your new tires wear evenly across the tread down to 3/32nds of an inch before delivering the warrantied miles, Tire Discounters will provide a comparable new tire for a pro-rated cost based on mileage. Additional charges for installation apply.

If you need additional assistance, contact CUSTOMER SERVICE at 1-888-YES-TIRE (888-937-8473) or email: warranty@tirediscounters.com

Tire Discounters Nationwide Replacement Plan (Worry Free Guarantee): This limited tire warranty is issued and serviced by Tire Discounters and is separate from the warranty provided by the manufacturer of your tire(s). In order to receive warranty service on your tire, you must provide the following:

  • The original invoice for the purchase of the covered tire; and
  • A copy of the certificate received at the time of purchase; and
  • A record that the tire received proper care and maintenance, as prescribed by the tire and vehicle manufacturer.

In the event that you are unable to provide the information listed above, the warranty shall be void.

In the event the customer is out of our coverage area and has no Tire Discounters location within a 50-mile radius, then the customer must contact our Nationwide Warranty Center at 1-855-429-2788 prior to the start of any repairs for authorization. Failure to obtain authorization from Tire Discounters or our Nationwide Warranty Center prior to the start of repairs transfers payment liability from Tire Discounters to the customer. In the event that any tire covered under Tire Discounters Nationwide Replacement Plan becomes unserviceable due to workmanship and materials or a non-repairable road hazard for the service of the original tread down to 3/32nd of an inch, Tire Discounters, at Tire Discounters option, will either repair it or replace it with a new same brand tire or comparable tire if it fails within 36 months of the purchase of Road Hazard. A “comparable” tire may be either the same line of tire or in the event that the tire is not available, a tire of the same basic construction and quality with a different sidewall or tread configuration. If a higher-priced tire is accepted as replacement, the difference in price will be at an additional charge to you. You will be responsible for the cost of a new certificate in order to continue coverage under the warranty, installation, disposal fees and any applicable taxes. There may be additional labor charges, which are the customer’s responsibility, for vehicles with a tire pressure monitoring system (TPMS). Nationwide Replacement Plan is not available on all tires, including without limitation: tires with a wheel diameter of over 22”, tires with a side wall ratio of less than 40, Mud Tires, tires designed primarily for track use. Not covered are: tires sold “As Is”, tires used in commercial applications, tire failure or loss due to improper inflation, overloading, chain damage, mechanical condition of vehicle including misalignment, worn parts, collision or wreck, intentional vandalism, fire, highway conditions, tire neglect or mistreatment, or other conditions beyond the manufacturers or dealers control. The use on any vehicle of tires of sizes or types not recommended or specified by the vehicle manufacturer is at the user’s sole risk and voids this warranty and any implied warranties (including merchantability and fitness for a purpose).

For emergency ROADSIDE ASSISTANCE, contact our Nationwide Warranty Center at 1-855-429-2788.

If you need additional assistance, contact CUSTOMER SERVICE at 1-888-YES-TIRE (888-937-8473) or email: warranty@tirediscounters.com.

Interstate Battery Limited Warranty - United States

Interstate Batteries Performance Warranty Periods Chart

* WARNING—How you use your “Automotive” or “Commercial” battery can shorten your Warranty Period. If you use your “Automotive” battery in (a) a vehicle used for commercial purposes, (b) a truck over one ton, or (c) a vehicle with a diesel engine (other than a passenger automobile or a pickup truck used for personal purposes), your warranty coverage will be limited to a one-year Free Replacement Period, unless it is an “Automotive” Model MT7 battery, in which case your coverage will be limited to a two-year Free Replacement Period. If you use your “Commercial” “31-AGM” Models in (a) an Auxiliary Power Unit (APU) or (b) other non-engine start applications, your warranty coverage for Model “31-AGM7” will be limited to a two-year Free Replacement Period, or your warranty coverage for Model“31-AGM5” will be limited to a one-year Free Replacement Period. If you use your Marine/RV Models “31M-AGM” or “34M-AGM” in applications other than Marine/RV or for cycling use, your warranty period will be limited to a two-year free replacement period.

DURALAST® PROPOWER™ BATTERY WARRANTY PROGRAM

Duralast Pro Power Battery Warranty

 This warranty lasts from the day you buy the Duralast ProPower battery to the end of the warranty period on your purchase invoice. This warranty expires when you sell or transfer your vehicle. If the battery is found defective during the free replacement period stated on your purchase invoice or in the table below (the “Battery Free Replacement Period”), bring the battery to any Duralast ProPower retailer and you will receive a free replacement battery. During the Battery Free Replacement Period you may be eligible for additional benefits as listed below. If a battery is found defective after the Battery Free Replacement Period, a credit towards the purchase of a new battery shall be made upon its return to any Duralast ProPower retailer. The credit is calculated as follows: (Remaining Warranty Months/Total Warranty Months) x Original Price.

Alignment Warranty

Tire Discounters Alignment Warranty begins on the date of your invoice and ends at the completion of the policy period. If one alignment is purchased or one free alignment with a set of tires is conducted, the warranty policy period is 1 year from the date of the invoice. 3-year and 5-year policy periods are also available for purchase. The Alignment Warranty allows for additional alignments throughout the applicable policy period as needed at no charge. If there is any modification of OE  suspension during the warranty period, the warranty is voided. If existing OE parts are replaced, the alignment warranty remains valid.

 

General Terms

TIRE DISCOUNTERS MAKES NO WARRANTIES ON ANY OF THE PRODUCTS DESCRIBED ON THIS PAGE. WE EXPRESSELY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

THESE LIMITED WARRANTIES DO NOT PROVIDE COMPENSATION FOR LOSS OF TIME, LOSS OF USE OF VEHICLE, INCONVENIENCE OR CONSEQUENTAL DAMAGES, EXCEPT AS OTHERWISE REQUIRED BY LAW. THE WARRANTIES ON THIS PAGE GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

Tire Discounters Inc., 200 West 4th Street, Cincinnati, Ohio 45202

 

The speed rating of a tire is based on U.S. Government standards for reaching and sustaining a specified speed. Typically, a tire with a higher speed rating results in better handling. Speed ratings apply only to the tire itself, and not to a particular vehicle. Putting a tire rated for a certain speed on a vehicle does not mean that the vehicle can be safely operated at the tire's rated speed.

Tire Load Range refers to the maximum weight a tire can safely support at a specified tire pressure. For Light Trucks and SUVs, ranges are usually expressed using SL (Standard Load) and XL (Extra Load or Reinforced). It can also be represented by letters (e.g., C, D, E), which indicate the tire's ply rating, which traditionally referred to the number of layers of material within the tire.

A higher load range indicates a tire designed to carry heavier loads. For example, a tire with a Load Range E can support more weight than one with a Load Range C. The correct load range is critical for vehicle safety and performance, especially for trucks, trailers, and commercial vehicles.

Tread depth is the distance between the top of the tread rubber to the bottom of the tire's deepest grooves.  In the United States, tread depth is measured in 32nds of an inch.

A tire’s maximum load is the maximum amount of weight the tire is designed to hold. The tire’s load carrying capacity is directly related to the tire’s size and amount of inflation pressure that is actually used. Each load range has a assigned air pressure identified in pounds per square inch (psi) at which the tire's maximum load is rated.

A tire’s maximum inflation pressure (PSI) is the highest "cold" inflation pressure that the tire is designed to contain. When measuring a tire’s max PSI, it is important the tire is "cold," because warmer temperatures can cause the tire pressure to temporarily increase resulting with inaccurate readings. This measurement should only be used when called for on the vehicle’s tire placard or in the vehicle’s owners manual.

The mileage warranty of a tire indicates the number of miles that a tire is estimated to last. If a tire fails to last for the number of miles indicated by the warranty, the customer will be given credit from the tire manufacturer toward a new tire based on how many miles short of the estimate the tire fell. Some restrictions apply. 

The total width of the tire, including any raised features on the sidewall. 

This is how many layers of rubber and other materials are in the tire.  

The represents the smallest and widest size wheels that are recommended by the tire manufacturer for the tire to be mounted on. 

 

 

The measurement, in inches, from rim flange to the other rim flange. 

The maximum width of a wheel that a tire can be put onto. 

The minimum width of a wheel that a tire can be put onto.  

A tire's section width (also called "cross section width") is the measurement of the tire's width from its inner sidewall to its outer sidewall (excluding any protective ribs, decorations or raised letters) at the widest point. 

What makes up a tire; each ply, the sidewall, the tread, and bead.  

This number will tell you how well the tire will disperse heat buildup. 

This is how much weight a tire is rated to hold.

Mounting and Balancing – up to $159.96 pending wheel diameter

Lifetime Rotation – $299.90 

Lifetime Balancing – $449.90 

Lifetime Tire Pressure Adjustments – $16 

Rubber Valve Stems – $8

Tire Repair** – $140

Total = $1,073.76

*Estimate based on 4-tire purchase of 60,000-mile tires. 

**Excludes: Under 40 series, run-flats, mud tires, trailer tires, off-road vehicles, and any tire over six (6) years old.  Other exclusions may apply.

TD will repair flat tires as long as it can be done safely in accordance with Tire Industry Association (TIA) Guidelines.  Excludes: Under 40 series, run-flats, mud tires, trailer tires, off-road vehicles, and any tire over six (6) years old.  Other exclusions may apply.  See store for details.  

National accounts and local fleet not included.

Free Alignment with 4-Tire Purchase

National accounts not included.  Other exclusions may apply.

Mounting & Balancing  $76

Lifetime Tire Pressure Adjustments $16

Rubber Valve Stems $8

Lifetime Rotation $240

Total = $340

*Estimate based on 4-tire purchase of 60,000 mile tires. 

Our Nationwide Worry Free Guarantee offers FREE unlimited Tire Repairs for the entire life of your tires. If your tire can't be fixed and is over 3/32" tread, no worries, we will give you a replacement tire at any time, up to 3 years. We'll even help get your tire changed by including reimbursement for Roadside Assistance (up to $75) for the first 12 months at no additional cost. Effective: August 24, 2017. For complete details, see our warranty at any Tire Discounters location.

Components of the Tire Pressure Monitoring System (TPMS) sensor wears over time.

A TPMS Service Kit is suggested each time a tire/wheel is serviced. If left unchanged, over time, these components of the TPMS may corrode, leak or fail.

Tire/wheel service is defined as when tire is removed from the wheel.